〰️

〰️

FAQ

〰️ 〰️ FAQ

Frequently Asked Questions

  • There is free street parking around the venue. But we do recommend rideshare or public transportation.

  • There is no food on site. We recommend finding food at The Yard. There are plenty of food trucks to choose from! It’s a short, 4 min walk from the venue.

    Tejas Birria- Austin Open 11 AM–10 PM 4 min walk

    Patty Palace Open Open 11 AM–9 PM - 4 min walk

    Reem's Open 12–9 PM 8 min walk

  • No, unless they are a service animal.

  • There may be options to purchase tickets at the door, however, sales are limited. You must bring your ID!

  • Slow Fashion Festival will proceed rain or shine, and tickets are non-refundable for any weather-related issues. In the unlikely event of a complete cancellation by the organizers, ticket holders will receive a full refund. If the event is postponed, tickets will automatically be valid for the new date, and no refunds will be issued for rescheduled events. Tickets are not transferable. All ticket types, including General Admission and VIP, follow the same refund and cancellation policy. For updates regarding ticket policies or changes to the event, ticket holders will be notified via email. If you have questions about your tickets or our policy, please reach out to us at hello@slowfashionfestival.com. If a refund is granted due to event cancellation, it will be processed within 5-10 business days.

    Event Details:

    • Rain or Shine: The fashion show will proceed regardless of weather conditions. Tickets are non-refundable for any weather-related issues.

    Cancellation and Rescheduling:

    • Complete Cancellation: In the unlikely event that the fashion show is completely canceled by the organizers, ticket holders will receive a full refund.

    • Rescheduling: If the event is postponed, tickets will automatically be valid for the new date. No refunds will be issued for rescheduled events.

    Transferability:

    • Tickets are not transferable.

    Ticket Types:

    • All ticket types (Early, Bird, General Admission, Tier One, VIP, etc.) follow the same refund and cancellation policy.

    Notification:

    • For any updates regarding ticket policies or changes to the event, ticket holders will be notified via email. Please contact us at hello@slowfashionfestival.com for any inquiries.

    Customer Support:

    Timeline for Refunds:

    • If a refund is granted due to event cancellation, it will be processed within 5-10 business days.